Terms & Conditions

Welcome to Rosemont Atelier.

These Terms & Conditions (“Terms”) govern your access to and use of the Rosemont Atelier website, including our online store, products, services, content and any other features made available through our website.

Throughout these Terms, the words “we”, “us”, “our” and “Rosemont Atelier” refer to Rosemont Atelier. The terms “you” and “your” refer to the person accessing, browsing or purchasing through our website.

By visiting our website, creating an account, placing an order or using any of our Services, you agree to be bound by these Terms, as well as any other policies referenced on our website, including our Privacy Policy and Refund Policy.

Please read these Terms carefully before using our website or placing an order. If you do not agree with these Terms, you should not access or use our website or Services.

Changes to These Terms

Rosemont Atelier may update or modify these Terms from time to time.

Changes may be made to reflect changes to our business, Services, website functionality, legal requirements or other operational reasons.

The latest version of these Terms will always be made available on this page. We may update the “Last updated” date when changes are made.

Your continued use of our website following the publication of updated Terms may constitute acceptance of the revised Terms, to the extent permitted by applicable law.

Our Online Store

Our website is an online retail store operated by Rosemont Atelier.

By using our website and placing an order, you confirm that you are legally capable of entering into a binding agreement under the laws applicable to you.

You agree to use our website only for lawful purposes and in accordance with these Terms.

You must not use our website or products for any unlawful, fraudulent or unauthorised purpose.

You must not attempt to interfere with the operation or security of our website, including by introducing viruses, malicious code or other harmful material.

We reserve the right to restrict or suspend access to our website where we reasonably believe that these Terms have been violated or that our website is being misused.

General Conditions

We reserve the right to refuse, cancel or limit an order where permitted by applicable law.

This may include circumstances involving suspected fraud, unauthorised activity, incorrect pricing or product information, unusually large orders, suspected resale activity or other circumstances that may affect the operation of our business.

You may not reproduce, duplicate, copy, sell, resell or commercially exploit any portion of our website, Services or website content without our prior written permission.

The headings used throughout these Terms are included for convenience and do not affect the meaning or interpretation of the provisions.

Website Information

We make reasonable efforts to ensure that the information displayed on our website is accurate and current.

However, we cannot guarantee that every piece of information will always be complete, accurate, current or free from errors.

Product descriptions, images, availability, prices and other information may occasionally contain errors or omissions.

We reserve the right to correct errors and update information when necessary.

We are not obligated to update every piece of information on our website unless required by applicable law.

Products and Availability

Certain products may be available exclusively through our online store.

We make reasonable efforts to display our products and their colours as accurately as possible. However, the appearance of colours may vary depending on your device, monitor or screen settings.

Product availability may change without notice.

We reserve the right to discontinue products, limit quantities, restrict purchases to certain regions or decline orders where permitted by applicable law.

Any product descriptions, specifications, prices or availability displayed on our website may be changed at any time.

Nothing in these Terms affects your statutory consumer rights relating to products that are faulty, misdescribed or otherwise not in conformity with the applicable contract.

Orders and Acceptance

When you place an order through Rosemont Atelier, you are making an offer to purchase the products selected in your order.

After placing an order, you may receive an order confirmation acknowledging that we have received your order.

An order confirmation does not necessarily mean that your order has been finally accepted.

We reserve the right to accept or decline an order where permitted by applicable law.

If we are unable to fulfil an order after payment has been taken, we will provide an appropriate refund in accordance with applicable law.

You are responsible for ensuring that the information provided when placing your order is accurate and complete, including your name, email address, billing details and delivery address.

Pricing and Payments

All prices displayed on our website are shown in the currency indicated at checkout unless otherwise stated.

Prices may change from time to time.

Any price change will not affect an order that has already been accepted, except where an obvious pricing or technical error has occurred and applicable law permits us to correct it.

Payment must be successfully completed before an order can be processed.

We use third-party payment providers to securely process transactions. We do not generally receive or store your full payment card details.

Additional information about how payment and personal information are handled can be found in our Privacy Policy.

Billing and Account Information

You agree to provide accurate, complete and current information when placing an order or creating an account.

This includes your name, billing information, delivery address, email address and any other information necessary to process your purchase.

If your information changes, you should update it as soon as reasonably possible.

Rosemont Atelier is not responsible for delays or other issues caused by inaccurate or incomplete information supplied by you.

Shipping and Delivery

Delivery information, available shipping methods and estimated delivery times will be presented during the purchasing process or otherwise communicated to you.

Any delivery timeframes displayed on our website are estimates unless expressly stated otherwise.

Delivery times may be affected by factors outside our reasonable control, including carrier delays, customs procedures, weather conditions, public holidays or other unforeseen circumstances.

For international orders, additional customs duties, import taxes or other charges may apply depending on the destination country. Unless otherwise stated at checkout, such charges may be the responsibility of the customer.

For more information, please refer to our Shipping Policy.

Returns and Refunds

Returns and refunds are handled in accordance with our Refund Policy.

Where applicable, you may also have mandatory consumer rights under the laws of your country or region.

Nothing in these Terms is intended to remove, restrict or exclude any consumer rights that cannot legally be excluded.

Please review our Refund Policy before placing an order.

Exchanges

Where exchanges are available, they will be handled in accordance with our Refund Policy.

Depending on the circumstances, you may be required to return the original product and place a new order for the replacement item.

Availability of replacement products or sizes cannot always be guaranteed.

Optional Third-Party Services

Our website may provide access to services, applications, integrations or other tools operated by third parties.

These services may be provided independently of Rosemont Atelier and may be subject to the third party's own terms and policies.

Where you choose to use a third-party service through our website, you do so subject to the applicable terms of that provider.

We are not responsible for third-party services that are outside our reasonable control.

Third-Party Websites and Links

Our website may contain links to websites, applications or services operated by third parties.

These links may be provided for convenience or additional information.

Rosemont Atelier does not control third-party websites and does not guarantee the accuracy, availability, security or content of those websites.

If you choose to visit or purchase from a third-party website, you do so at your own discretion and should review its terms and privacy policies before providing personal information or completing a transaction.

Any concerns regarding a third-party product or service should generally be directed to the relevant third party.

User Comments, Reviews and Submissions

If you submit reviews, comments, photographs, suggestions, ideas or other content to Rosemont Atelier, you remain responsible for the content you provide.

You confirm that any content you submit does not unlawfully infringe the rights of another person or organisation.

You must not submit content that is unlawful, fraudulent, threatening, abusive, defamatory, obscene, misleading or otherwise inappropriate.

Where permitted by applicable law and subject to our Privacy Policy, you grant Rosemont Atelier a non-exclusive right to use, reproduce, display and publish content you voluntarily submit to us for purposes connected with operating and promoting our Services.

We reserve the right, but are not obligated, to remove content that we reasonably believe violates these Terms or applicable law.

You must not impersonate another person, use a misleading email address or otherwise misrepresent the origin of content you submit.

Personal Information

Your use of our website and submission of personal information is governed by our Privacy Policy.

Our Privacy Policy explains how we collect, use, store and share personal information.

You can review our Privacy Policy through the relevant link on our website.

Errors and Omissions

Occasionally, our website may contain typographical errors, incorrect information, omissions or other inaccuracies relating to products, pricing, promotions, shipping charges, delivery estimates, availability or other aspects of the Services.

We reserve the right to correct such errors and, where legally permitted, update information, cancel affected orders or take other appropriate action.

Where an order is cancelled because of an obvious error, we will provide any refund required by applicable law.

Prohibited Uses

You may not use our website or its content:

  • For any unlawful or fraudulent purpose.
  • To violate any applicable law or regulation.
  • To infringe the intellectual property rights of Rosemont Atelier or another person.
  • To submit false or misleading information.
  • To impersonate another person or entity.
  • To interfere with the security or operation of our website.
  • To upload or transmit viruses, malware or other harmful code.
  • To collect or attempt to collect personal information belonging to other users without permission.
  • To spam, phish, scrape or otherwise abuse our website or Services.
  • To interfere with or circumvent security measures used by our website.
  • For any purpose that could damage, disable, overburden or impair our website or prevent others from using it normally.

We reserve the right to restrict or terminate access to our Services where permitted by law if we reasonably believe these Terms have been violated.

Intellectual Property

All content made available through the Rosemont Atelier website, including our name, branding, logos, photographs, product imagery, graphics, designs, text, layouts and other original materials, is owned by or licensed to Rosemont Atelier unless otherwise stated.

You may view and use our website for your personal, non-commercial purposes.

You may not copy, reproduce, modify, distribute, republish, sell, licence or commercially exploit our content without our prior written permission.

Nothing in these Terms transfers ownership of Rosemont Atelier's intellectual property to you.

Disclaimer

We make reasonable efforts to maintain our website and Services, but we do not guarantee that the website will always be available, uninterrupted, secure or free from errors.

We may temporarily suspend access to our website for maintenance, technical issues, updates or other operational reasons.

To the fullest extent permitted by applicable law, Rosemont Atelier does not guarantee that use of our website will always be uninterrupted or that information provided through the website will always be completely accurate or error-free.

Nothing in these Terms excludes or limits any warranty, guarantee, statutory right or consumer protection that cannot legally be excluded or limited.

Limitation of Liability

To the fullest extent permitted by applicable law, Rosemont Atelier and its owners, employees, contractors, service providers and business partners will not be responsible for losses that arise solely from circumstances outside our reasonable control.

Nothing in these Terms excludes or limits liability where doing so would be unlawful.

This includes any liability that cannot legally be excluded or limited under applicable consumer protection, product liability, privacy or other laws.

Where liability can legally be limited, our liability will be limited to the maximum extent permitted by applicable law.

Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims or reasonable costs incurred by Rosemont Atelier as a result of your unlawful use of our website, your violation of these Terms, or your infringement of the rights of another person.

This provision does not apply to the extent that the relevant loss or claim was caused by Rosemont Atelier's own unlawful conduct or negligence where such liability cannot legally be excluded.

Severability

If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be interpreted or limited to the extent necessary to make it enforceable where possible.

If it cannot be made enforceable, the relevant provision will be treated as removed to the extent required.

The remaining provisions of these Terms will continue to apply.

Termination

These Terms remain effective while you use our website or Services.

You may stop using our website at any time.

Where permitted by applicable law, Rosemont Atelier may suspend or restrict access to our website or Services if we reasonably believe that you have violated these Terms, engaged in fraudulent activity or otherwise misused our website.

Any rights or obligations that by their nature should continue after termination will remain effective.

Entire Agreement

These Terms, together with any policies expressly referenced within them, form the agreement governing your use of our website and Services.

They replace previous versions of these Terms relating to the same subject matter, except where otherwise required by law.

Our failure to enforce a particular provision does not mean that we waive our right to enforce that provision later.

Governing Law

These Terms will be governed by and interpreted in accordance with the laws applicable to the United Kingdom, except where mandatory consumer protection laws in your country of residence provide you with additional rights.

Nothing in these Terms is intended to deprive you of mandatory rights or protections that apply to you under the laws of your place of residence.

Changes to These Terms

You can view the most current version of these Terms on this page.

Rosemont Atelier reserves the right to amend these Terms when necessary.

Any updated version will be published on our website with a revised “Last updated” date.

Your continued use of our website after updated Terms have been published may constitute acceptance of those changes to the extent permitted by applicable law.

Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Rosemont Atelier

Trading Name: Rosemont Atelier

Email: info@rosemontatelier.com

Country: United Kingdom